Jim's Collision
Family owned and operated since 1986!
Your best choice for collision repair!!!
We now have FREE loaners available!!

55 W. Federal Hwy.
Roscommon, MI 48653
Phone: 989-275-8606
E-Mail:  info@jimscollision.org
Hours:  Monday-Friday 9am-5pm, Closed Friday 12pm-1pm
I want to make a claim, do I need to contact my insurance?

Yes!  The only person that can make a claim on your policy is you.  We will be happy to write and estimate, take pictures, and send all the information to your insurance company for you;  but YOU do need to contact them to let them know that you would like to make a claim!
How long do I have to wait to wash or wax my car after paint has been applied?

Your car can be washed whenever you need to.  It is important however for the first 30 days, that it is ONLY washed by hand, NOT with a brush.  We also encourage you to wait 30 days to wax your vehicle as well.  You want to be sure that the paint has had a proper amount of time to cure before you apply and product that protects the paintjob!
How do deductibles work?

Deductibles are like a co-pay to your Doctor.  Different types of claims will have different deductibles.  For example, your glass/deer (comprehensive) deductible may be $100, whereas your car accident (collision) deductible may be $250.  Your insurance may waive a collision deductible if you are 50% or less at fault depending on the type of coverage you have.  All of that is decided by you and your insurance company when you purchase your policy.
My insurance company says I have to use certain collision shop to get a warranty, what does that mean?

At Jim's Collision, we carry our own warranty, so NO MATTER WHAT, you'll be covered as long as you own your car!
The old rule of thumb was you needed 3 estimates to give to your insurance company, is that still true?

Nope!  You can get as many estimates as you like, but your insurance company HAS to pay whatever shop you choose based on their estimate.  It is YOUR vehicle being repaired, not theirs. You are the one that has to live with the quality of the repair!
Do I need to wax my vehicle?

It is a really good idea to wax your entire car to help protect the paint from the elements.  With a good waxing, water will roll off the paint, SALT and DIRT will have a harder time building up, AND an easier time coming off!  Not to mention that it just looks GOOD!
Do scratches mean a new paintjob?

     Sometimes yes, sometimes no.  Depending on how deep the  scratch goes will determine if repainting is necessary.  A lot of times, Jim's Collision can polish out scratches saving you time and money!  Stop by and have one of the boys look at your vehicle, they will give you an estimate based on what we can do in your particular case!